SO ANNOYING, FOR THE PAST TWO weeks I have been trying to stop receiving a company’s daily email advertisements. I receive several every day and it is getting on my nerves. At first, I thought it would be an easy thing to do by going online to unsubscribe via the link they listed on their emails. Going through several steps before finally receiving a confirmation of the stoppage, I thought I was done. Sadly that was not the case because sure enough the very next day I got the same amount of email advertisements in my inbox. Once again, I went through the same steps online to put a stop to them, receiving another confirmation of my success. I was not buying it until I had seen proof; it never came since there was not even a slowdown in the amount of emails coming to me. My next step was to call them on the phone, easier said than done. I had to search multiple pages online before I found a phone number. When I called, the phone rang and rang without anyone ever picking up. Jumping back online, I looked for another phone number and when I dialed it I was greeted with a message that told me to dial the number I had previously dialed. This just ticked me off further; so, I set up my computer to block this company’s emails. THE LESSON I LEARNED FROM THIS WAS believing that the larger a company was, the more chances their employees would be apathetic towards their customers’ experiences and needs. I know this is a broad generalization, but I have experienced this in other situations. I was with a friend when they tried returning a couple of items they bought online from a store’s website. Figuring it would be easier and faster to stop at the store to return them, my friend was met with an unpleasant store employee behind the customer service counter. One thing I cannot stand is when a store employee does not even look up when addressing you and this is exactly what the employee did to my friend. Explaining the situation that the items were the wrong size, the employee said they could not help because the items were bought online. My friend agreed they were ordered online, pointing out to the employee it was from their store’s website. The customer service rep then did something that if I was returning the items I would have taken the discussion up a notch or two. They rolled their eyes at my friend. It was obvious they were not going to budge so I told my friend to dispute the purchase on their charge card. Just because the company was large it was apparent its employees were not interested in bucking the system to do what was right. In a way, it was similar to what the main character was experiencing in this action, crime drama. INVESTIGATING THE SOUND OF GUNSHOTS COMING FROM a deserted factory police officer Alicia, played by Naomie Harris (Moonlight, Skyfall), discovered something that she should not have seen, according to the people on the scene. She saw it differently and because of that there was a chance she might get killed for it. This film festival winner also starred Tyrese Gibson (The Fast and Furious franchise, Transformers franchise) as Mouse, Frank Grillo (Captain America franchise, The Grey) as Terry Malone, Mike Colter (Men in Black 3, Luke Cage-TV) as Darius and Reid Scott (Dean, Veep-TV) as Kevin. The best part of this movie was Naomie. Not only was her acting excellent, but also having her as the main character gave this story a different twist to the usual cat and mouse game. This picture was pretty much all about the action and despite it being easy to figure out, I still felt I was being entertained. The script needed some finesse to make the moral messages less heavy-handed and soften the bluntness in its delivery, especially in the latter half of the story. Despite these issues, I did feel the movie studio was not lax in trying to provide a worthwhile product for the viewing audience.
2 ½ stars